Shipping & Returns

Free shipping in the USA
Shipping is free on every order to a US address. We ship to US addresses only, via UPS.

When will my order ship?
Every sail is a custom sail for your boat. Current shipping time: 4 weeks.
Sunfish sails we have in stock ship in 3–5 days. Custom-colored Sunfish sails are custom sails and follow the current shipping time above.

Need it sooner?
Email us at sails@thesailstore.com before you order and we'll tell you what we can do. or call 888-946-8242

Returns
You may return sails and other items sold by The Sail Store, including custom sails, within 15 days of delivery for a full refund minus a 20% restocking fee and shipping costs. Items must be unused and in brand-new condition (in the original packaging where possible) and are sent back by mail at the customer's expense. Please email us at sails@thesailstore.com before returning an item. or call 888-946-8242

Warranty
We stand behind all of our products. Small-boat sails (boats 20 ft and under, plus Catalina 22 and J22) carry a 3-year warranty. Cruising sails: 3 years on Inshore construction and 5 years on Offshore construction, on defects in materials or workmanship. Please email us at sails@thesailstore.com to discuss the resolution of warranty issues. or call 888-946-8242